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Device Not Communicating

Contexttt

I want to create a new device type associated to a BSS order in order to register my devices.

Step-by-step guide

According your user rights in the backend, you’ll be able to create a new device type following the steps below: 
  1. Go to Device type tab
  2. Click on New button in the top right corner
  3. Fill in the Device type information:
  • Name of your device type
  • Description of your device type
  • Set the Keep-alive value in minutes (optional)
  • Contract: you can associate multiple contracts to a device type
  • Alert e-mail: If a callback fails, an email will be sent to the address below so that you can take action to fix the problem.
  • Configure the downlink callback mode
  • Configure the Display type, cf: Downlink callbacks: How does it work

Edit your device typee

Edit your device type by clicking on it in device type tab, with the Edit button in the top right corner.